loyi.

Delete your account

You can delete your Loyi account and data yourself, at any time.

Shops (Loyi for business)

  1. Open the Loyi for business app, or sign in on the website.
  2. Open Account & privacy: in the menu on the left on a computer, or with the person icon at the top right on a phone (also during sign-up).
  3. Tap Delete account and confirm with your password (or Google).

This permanently deletes your account, shop, loyalty cards, tags, logo, follow-up messages, activity history and your clients' stamps for your shop. Your tags stop working.

Deleting your account also cancels your subscription, so you won't be charged again. Invoices already sent stay with our payment provider Stripe, as accounting law requires.

Clients

  1. Open Account & privacy (the person icon on your cards page) in the browser where you collect stamps.
  2. Tap Delete account (or Delete the cards on this device if you never saved your cards) and confirm.

This permanently deletes your account, cards, stamps and rewards.

Can't sign in?

Email marwan.fikri20@gmail.com from the email address of your account and we delete it within 30 days. Records we must keep by law (invoices) are kept for as long as the law requires; everything else is deleted.